Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

USE AND/OR REGISTRATION of this site constitutes full acceptance and acknowledgement of all terms, conditions and disclosures. Additional policies and terms are found on our Customer Care Help and FAQ articles.

Return Policy
If for any reason you are not completely satisfied with your purchase, you may return the unused item in its original packaging and original condition within 14 days from the date of purchase. No returns or exchanges will be accepted after 20 days from the date of purchase. Personalized products and special order products are not returnable or refundable. Returns must be accompanied by the receipt or email confirmation and will be refunded in the original method of payment. Call (877) 441-3722 to schedule a return. Shipping charges to and from the customer are not refundable. Your refund will be less the shipping and a $5.00 restock fee. Japanese Style LLC is not responsible for color variations in any of the product. Pictures on the website are for example purposes only. Important Live Plants Policy: If a plant is damaged or defective, we must be notified WITHIN 7 DAYS of customer receipt. If you are returning an item, ship your package by insured parcel post, USPS, UPS, or FedEx following the guidelines on the back of your invoice. JapaneseStyle.com is not responsible for returns that are lost or damaged in shipping. Customers are responsible for the return postage.

Our return address is:
Japanese Style LLC
4410 W Union Hills Dr. Suite 7-94
Glendale, AZ 85308

877-441-3722 / Customer Service number only. No solicitations calls.

Granite & Slate Return Policy:
If for any reason you are not completely satisfied with your purchase, you may return by freight in its original packing container (crate) and in original condition within 7 days of customer receipt. Original freight charges are not refundable. Special order products are not returnable or refundable. Japanese Style LLC, JapaneseStyle.com is not responsible for color variations in any of the product. All Slate and Granite are natural stones and will vary from piece to piece. Japanese Style LLC, JapaneseStyle.com is not responsible for returns that are lost or damaged in shipping. Customers are responsible for the return freight charges. Additional Granite & Slate product and ordering information can be found HERE.

Wooden Bridge Return Policy:
All wooden bridge prices shown on our site include our overweight shipping cost of 15% which is not refundable. Customer is responsible for return freight. Bridges cannot be returned in any fashion.

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Japanese Style LLC. The collective work includes works that are licensed to Japanese Style LLC. Copyright 2003, Japanese Style LLC ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Japanese Style LLC or purchasing Japanese Style LLC products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Japanese Style LLC or to purchase Japanese Style LLC products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Japanese Style LLC. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Image Credits
Our banner image is a composite of:

Under the Cherry Blossom is used by permission through Flickr per the Creative Commons licensing and use disclosure assigned by Flickr: https://www.flickr.com/photos/paulsynnott/3406065635/in/album-72157616258070704/

Daigo-ji temple, Kyoto by Katsuhiro Yamanashi: https://www.flickr.com/photos/babybluetarh33l/14765569119/in/photolist-ouMpgV-hZd9MS-mXvoeM-bRrumi-pjiGn3-9zUds9-mXvqsK-bRrsRa-hZdjio-48P4WW-9eat5F-mXvtPT-9edwYf-mXvxGH-bRrtHX-bRrunB-hY2YPt-mXvrBZ-mXvtqr-hZdi2q-sKUwFp-pCLLYw-nm86E6-nnKpr2-9Kiuzn-oqXrSn-j9c52D-dvxP4e-o3Mxi9-oH92id-hZd19P-hZdh79-bRrsM2-hZcZNt-9edxdY-r81jGH-bCwLEj-mXvwGB-mXvs5x-96Hn2m-oYTNPx-bRrsqn-hZd11c-96Hmzy-hZdgJ5-9easPD-bRrssv-hZdaM7-bCwLwN-96Ejj8/

All trademarks, service marks and trade names of Japanese Style LLC used in the site are trademarks or registered trademarks of Japanese Style LLC

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Japanese Style LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Japanese Style LLC does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Japanese Style LLC does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Japanese Style LLC shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Japanese Style LLC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Japanese Style LLC product is mistakenly listed at an incorrect price, Japanese Style LLC reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Japanese Style LLC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Japanese Style LLC shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Japanese Style LLC without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Japanese Style LLC may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Japanese Style LLC.

Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Japanese Style LLC products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Japanese Style LLC products) must be commenced within one (1) year after the claim or cause of action arises. Japanese Style LLC's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Japanese Style LLC may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Japanese Style LLC or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Japanese Style LLC does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Japanese Style LLC is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Japanese Style LLC reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Japanese Style LLC in its sole discretion.

You agree to indemnify, defend, and hold harmless Japanese Style LLC, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Japanese Style LLC may link to sites operated by third parties. However, even if the third party is affiliated with Japanese Style LLC, Japanese Style LLC has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Japanese Style LLC. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Japanese Style LLC seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).